Terms of service

§ 1 Basic Provisions

The contract is concluded with CLEANTEC hygiene technology gmbh (hereinafter referred to as the seller). The following contractual conditions apply to all contracts concluded between the seller and the respective buyer and are expressly recognized with the order.

§ 2 Conclusion of the contract

The seller's offers of goods on the Internet do not represent a binding offer to conclude a purchase contract, but an invitation to place an order (buyer's offer to buy). When purchasing via the online shop system, please note: The goods intended for purchase are stored in the "shopping cart". Using the corresponding button in the navigation bar, the customer can call up the "shopping cart" and make changes there at any time. After calling up the order form, the personal data as well as the payment and shipping conditions are entered. Before submitting the order, the customer has the opportunity to check all the details again, to change them (also via the "back" function of the Internet browser) or to cancel the purchase. By submitting the order via the corresponding button, the customer submits a binding offer to the provider. The customer first receives an automatic email about the receipt of his order, which does not yet lead to the conclusion of the contract. The acceptance of the offer (and thus the conclusion of the contract) takes place in each case by confirmation in text form, in which the processing of the order or delivery of the goods is confirmed to the customer or by sending the goods. If the customer has not received an order confirmation or notification of delivery or no goods within 7 working days, he is no longer bound to your order. In this case, any services already provided will be reimbursed immediately. The contract language is exclusively German. The contract text (order data and terms and conditions) is saved by the seller.

§ 3 prices, shipping costs

The prices quoted in the respective offers represent final prices. They include all price components including all applicable taxes. You may only have to pay additional taxes (e.g. in the case of an intra-community acquisition) and / or duties (e.g. customs duties) in individual cases for cross-border deliveries, but not to the seller, but to the customs or tax authorities responsible there. The shipping costs incurred are not included in the purchase price, they can be called up on the “Payment and Shipping Conditions” page, are shown separately in the course of the ordering process and are to be borne by you in addition.

§ 4 Payment and Shipping Conditions

The terms of payment and shipping can be found under the button of the same name in the navigation. The delivery and dispatch takes place at the risk of the buyer. Billing takes place via email. In the case of an installment purchase, the buyer undertakes to give the seller authorization to collect the monthly installments or a standing order to pay the purchase price installments. Should a chargeable reverse booking of the collected or transferred purchase price installments be made by the bank due to insufficient funds in the account, the buyer is obliged to hold the seller harmless and harmless from this. Reminder and collection costs are borne by the buyer.

§ 5 warranty

Only the seller's own information and the manufacturer's product description are deemed to be agreed as the quality of the goods. The buyer is obliged to examine the goods immediately and with the necessary care for deviations in quality and quantity and to notify the seller in writing of obvious defects within 7 days of receipt of the goods. This also applies to hidden defects discovered later from their discovery. In the event of a breach of the duty to examine and notify, the assertion of warranty and claims for damages is excluded. In the event of defects, the seller provides a guarantee by repair or replacement, as he chooses. The warranty period is one year from date of delivery.

§ 6 hire purchase, risk bearing and retention of title

The goods remain the property of the seller until the purchase price has been paid in full. The buyer must keep the object of purchase free from access by third parties until the purchase price has been paid in full and must disclose the seller's property in an enforcement or insolvency procedure and notify the seller immediately. In the case of a hire purchase, the buyer bears the risk of damage to the object of purchase and its accidental loss. The buyer has to keep him adequately insured against all usually insurable and insured risks at his own expense and to wrinkle the insurance policy in favor of the seller. The installments are due on the 1st of each month. In the event of a delay of two installments, the entire remaining purchase price is due for payment immediately. The buyer has the right to terminate the installment (rental) purchase contract early at any time ("soft cancellation") and to purchase the property early. In this case, the remaining purchase price is due for payment immediately. The purchase price installments already paid will be offset against the total purchase price. A termination of the hire purchase contract is excluded. By exercising the "soft cancellation" by the buyer, the agreed service contract expires without the need to terminate the contract.

§ 7 Limitation of Liability

Claims for damages due to delay, impossibility of performance, breach of contractual and legal obligations, negligence in the conclusion of the contract and non-contractual liability, including for indirect or consequential damage, are excluded unless the damage was caused by grossly negligent or willful action by the seller or persons attributable to him. Regardless of the legal basis, the seller's liability is limited to three times the delivery price. According to the current state of technology, data communication via the Internet cannot be guaranteed to be error-free and / or available at all times. In this respect, the seller is not liable for the constant or uninterrupted availability of the website and the services offered there. The right to contest the purchase contract due to errors or shortening of more than half is also excluded.

§ 8 test position

For items that are made available to the buyer (tester) free of charge and for a limited period by the seller (for the purpose of testing), a complete exclusion of both warranty and compensation applies. The costs for the return are borne by the tester. For sample and loan (test) items that the tester does not return to the seller in their original packaging, including all parts, free of charge and in a salable, cleaned condition within the agreed period, a purchase contract is deemed to be binding.

§ 9 Place of jurisdiction and choice of law

The sole place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship is Vienna. Austrian law applies to all disputes, excluding the UN sales law.

§ 10 Costs and Fees

The legal transaction fee arising from the conclusion of this contract is borne by the buyer. Any other taxes, duties and fees that should arise in connection with this contractual relationship are to be paid by the buyer - even if they are prescribed to the seller.

§11 miscellaneous

The seller is entitled at any time to request information from the buyer about his economic situation or to obtain such information from third parties. The buyer agrees that data will be processed automatically and - in particular for the purposes of creditor protection - transmitted within the scope of this contractual relationship. The buyer is not entitled to set off counterclaims against claims of the seller from this contract. Declarations by the seller can be legally sent to the buyer at the last known address. If the buyer does not expressly object, he agrees to the sending of advertising and newsletters. Changes and additions to this contract - including the agreement to abandon the written form - are only legally effective if they are made in writing. In the event of the ineffectiveness or the ineffectiveness of individual provisions of this contract, the contract remains valid in its effective scope.

§12 scope

Our deliveries and offers are made exclusively on the basis of these terms and conditions and the delivery specifications that apply to our products. Unless otherwise agreed, these terms and conditions also apply to future business relationships. With the offer these conditions are considered accepted. Counter-confirmations by the buyer with reference to his own deviating business or purchase conditions are hereby rejected. Additions or changes to the terms and conditions are only effective with our written confirmation.