Privacy policy

Notes on data protection

CLEANTEC hygiene technology gmbh ("CLEANTEC") protects the personal data of the users of its website under ("Website") with great care. We collect, process and use the personal data you provide exclusively in accordance with the applicable data protection regulations. The following information informs you about which personal data is collected when using the website, how, for what purpose, where and by whom it is processed and used. Here you can also find out how you can view the stored personal data and have them deleted.

These notes on data protection do not apply to the handling of personal data when using third-party websites on the Internet, which you can access via hyperlinks on the CLEANTEC website.

Applicable Laws

CLEANTEC collects, processes and uses the personal data according to the relevant data protection regulations of the Federal Republic of Germany, in particular according to the regulations of the Federal Data Protection Act (BDSG).

Data collection

You can visit the website at any time without providing any information about yourself. So you are free to decide at any time whether you want to provide us with your personal data.

However, if you make use of the options offered on the website to request information, contact CLEANTEC, participate in competitions or surveys, or register the 5-year guarantee or place orders in the CLEANTEC webshop, you must provide personal data . These data are your first and last name, your address (street, house number, city, country), your telephone number and your e-mail address. With all of these. Data is so-called inventory data of the legal relationship that has come about. If you make use of the options described above, personal data will be saved together with the IP address assigned to you, your browser type and your access time. We only collect, use and process your personal data if you have given your express consent.

Use of data

The personal data you provide will only be processed and stored by us for the purpose for which this is necessary for the execution of order and service inquiries. In the case of order processes, the data are used to ensure the correct delivery of the shipment and, in the event that individual items are unavailable, the option to contact us in writing and / or by telephone for information about the delivery situation and forwarding processes. In the case of service inquiries and guarantee registrations, your data are used to enable us to respond better and faster to your request in the event that you initiate contact. In addition, you will only be contacted about current information, products and services from CLEANTEC if you have expressly consented to receiving the information mentioned in advance (see item "Newsletter" in the registered "customer account" member area).

Saved personal data will be deleted by CLEANTEC if CLEANTEC no longer needs the data for the purposes for which the data was saved or if you wish to have it deleted. Instead of deletion, the data is blocked in the cases provided for by law (retention periods, legitimate interests of the person concerned, exclusion of deletion due to the type of storage).

If you provide us with personal data as part of a survey, your details will be anonymised by us before the evaluation. CLEANTEC will evaluate your information for the analysis of consumption habits, as well as record trends and focal points of market development. We need this information to make better business decisions and improve our performance.

To create a customer profile, to provide information about other products or services that may be of interest to you in the context of marketing or to send our e-mail newsletter, it will only be used if you have given your consent. You determine the purpose, scope and duration of use and the deletion of the collected and stored data yourself.

Third parties have no access to your personal data unless they act as so-called data processors for CLEANTEC as part of the order processing of the web shop. Furthermore, we will not disclose your name, email address or other contact information to anyone. This only takes place if you have expressly given your consent to this beforehand.

information desk

According to the Federal Data Protection Act, you have the right to receive information about the data stored about you and the purpose of storing this data at any time. Please send a request to

Revocation of your consent

Any consent you have given to store, use, process and pass on your personal data by CLEANTEC can be revoked at any time. All you need to do is send a message by letter to the data protection officer of CLEANTEC GmbH, Ms. Margret HUBER, Maximilianstrasse 13, 80539 Munich, Germany, an email to or you have to adjust the settings of your account on the website yourself. Any personal information will be deleted from the database by this process, unless mandatory legal regulations prevent deletion. In this case the personal data will be blocked.


CLEANTEC uses cookies to make the website easier to use. Cookies are small pieces of information that are stored by your browser on your computer's hard drive and are useful for using our website. No personal data is collected, saved or compared in connection with the use of cookies.

We only use cookies for practical reasons and do not store any confidential information in them. The cookies are generated automatically by the web server environment. You can remove cookies stored on your PC at any time by deleting the temporary Internet files (browser bar Extras-Internet options).

Click here for information on the CLEANTEC Cookie Policy.

Data security

The website is equipped with security mechanisms to protect the information we manage from loss, misuse and alteration.

CLEANTEC has appointed a data protection officer internally.

Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage, which your browser transmits as part of Google Analytics The IP address is not merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link and install:

Further information on Google Analytics and data protection can be found at or under to disposal. On our website, Google Analytics has been expanded to include the code "gat._anonymizeIp ();" so that your IP address is only recorded in anonymized form.

Click here for information on the CLEANTEC Cookie Policy.

Responsible body

CLEANTEC is responsible for the collection, processing and use of the data entered on the website.


If you have any questions about our data protection information or the technical features of this website, please contact: